We are still operating online and dispatching orders, but with reduced staffing levels we need to prioritise our time to keep your orders moving out of the door as smoothly as possible, so please only call or email/message us if your inquiry is urgent. If you’ve already received a dispatch email (check your spam folder if not), rest assured your order is on it’s way but may take a little longer for Royal Mail to deliver due to the current Covid-19 pandemic. We appreciate your support during this difficult time.
Please understand Royal mail staff 25% down due to sickness ( check your local sorting office as they are holding parcels larger than standard letter size
Guaranteed next day deliveries are taking 1-14days
International 7-28 days
Standard 1st class post can be up to 28 days
We are also under staffed and tracking is not updating automatically through PayPal eBay and Amazon from royal mail
Every item we are sending is Tracked mail please give it at least 28 Days before contacting us on orders we have to go through hundreds of images to get your tracking number takes us at least 20 min to find your parcel image and tracking number, All the tracking is saying please wait its in the system and will be with you shortly, until it has been scanned at the delivery address,
We are sorry for the inconvenience please understand this is completely out of our hands, And the pressure this is putting on us