Contact | Customer Support
🦍
Get in Touch with Gorilla Brakes
Product advice, order support, or help with our brake pad recycling program . We’re fast, friendly, and ready to help.
Quick tip: For the fastest help, include your order number (if you have one) and your brake model / bike type.
🙋 Customer Support
📞 Phone: +44 (0)1524 297 046
🕘 Hours: Mon–Fri, 9 AM – 5 PM (UK Time)
💬 Live Chat: 7 days a week, 9 AM – 10 PM
Weekend replies may take a little longer.
Weekend replies may take a little longer.
🤝 Business Enquiries
📞 Freephone: +44 (0)800 772 0937
🕘 Hours: Mon–Fri, 9 AM – 5 PM
General & Orders: sales@gorillabrakes.com
Partnerships: team@gorillabrakes.com
📬 Mailing Address
Gorilla Brakes Limited
White Cross Business Park
Lancaster, LA1 4XF
United Kingdom
🔁 Returns & Exchanges
Not happy with your order? No worries — visit our Returns Policy for steps and requirements.
♻️ Brake Pad Recycling
Learn how to return used pads and reduce waste with our Recycling Program.
📲 Follow Gorilla Brakes
New launches, behind-the-scenes, brake tips, and product testing.
We aim to reply to all messages within 12 - 24 hours