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Terms and conditions

Terms of Service, Warranty & Recycling Program

Clear terms. Rider-focused support. Built on performance, quality, and sustainability.

Overview

This website is operated by Gorilla Brakes Limited. Throughout the site, the terms “we”, “us” and “our” refer to Gorilla Brakes. By visiting our site and/or purchasing from us, you agree to be bound by the following terms, conditions, policies and notices.

These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content. If you do not agree, you must not use this website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

NRS ONE Lifetime Warranty & Recycling Program

Eligibility

All verified purchasers of Gorilla Brakes NRS ONE brake pads are eligible to participate in the Lifetime Warranty and Recycling Program.

Lifetime Warranty

NRS ONE brake pads are covered against manufacturing defects and material faults under normal riding conditions.

The warranty does not cover:

  • Incorrect installation
  • Misuse or abuse
  • Crash damage
  • Normal wear and tear

Recycling Initiative

Return stainless steel backplates from used NRS ONE pads and receive a £10 discount toward your next purchase.

This offer cannot be combined with other promotions unless explicitly stated.

Recycling Address

Gorilla Brakes Limited
Alston House
White Cross Business Park
Lancaster
LA1 4XF
United Kingdom

Contact: sales@gorillabrakes.com

Where applicable, Gorilla Brakes may assist with return arrangements at its discretion.

Environmental Commitment

This program supports our ongoing commitment to responsible manufacturing and waste reduction.


Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have provided consent for any minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes or violate any applicable laws.

A breach of these Terms may result in immediate termination of services.

General Conditions

We reserve the right to refuse service to anyone at any time.

Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission.

Accuracy of Information

Information on this site is provided for general guidance only. Reliance on site material is at your own risk.

Products, Pricing & Service Modifications

Prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.

Some products may be available exclusively online and may have limited quantities.

Billing & Account Information

We may refuse or cancel orders at our discretion, including those suspected of reseller activity.

You agree to provide current, complete and accurate purchase information.

Third-Party Tools & Links

Third-party tools are provided “as is” without warranties. Gorilla Brakes accepts no liability for third-party services or content.

User Comments & Submissions

If you submit comments or materials, you grant Gorilla Brakes the right to use and distribute them without restriction.

Personal Information

Your submission of personal information is governed by our Privacy Policy.

Disclaimer of Warranties & Limitation of Liability

The Service and all products are provided “as is” unless explicitly stated.

Gorilla Brakes shall not be liable for indirect, incidental, punitive, or consequential damages to the maximum extent permitted by law.

Governing Law

These Terms shall be governed by the laws of England and Wales.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of those changes.

Shipping Notice

Delivery timeframes are estimates and may vary depending on carrier performance and destination.

Contact Information

Questions about these Terms should be sent to:

sales@gorillabrakes.com

Gorilla Brakes Limited
Alston House
White Cross Business Park
Lancaster
LA1 4XF
United Kingdom

Gorilla Brakes — Committed to Performance, Quality, and Sustainability.