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Returns & Refunds Policy

Simple, fair returns on eligible products purchased directly from Gorilla Brakes.

Contact Support Shipping Policy

Quick summary: You have 60 days to return unused items purchased directly from Gorilla Brakes.

✅ Return Eligibility

Returns accepted within 60 days of purchase
Items must be new and unused
Products must not be installed on a bike
Returns apply only to orders placed directly with Gorilla Brakes

❌ Non-Returnable Items

Brake pads that have been installed or used
Items showing mounting marks
Products that are dirty or contaminated

For safety reasons, installed brake components cannot be resold.

🔧 Faulty Items & Exchanges

If your item arrives damaged, faulty, or you need an exchange, please contact our support team before returning anything.

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📬 Returns Address

Gorilla Brakes Limited
Alston House
White Cross Business Park
Lancaster
LA1 4XF
United Kingdom

Please contact us before returning any items so we can assist you quickly and correctly.

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For all the Campagnolo Ekar users out there, these awesome light weight brake pads by Gorilla brakes work brilliantly in all weathers. Stoppies or especially good with these pads 👌

Hi Daz,
Thank you for the brilliant review and for trusting Gorilla Brakes on your Campag setup
The Campagnolo Ekar system deserves a pad that matches its performance, so it’s great to hear the Factory Racing Titanium pads are delivering in all weathers. Lightweight backing plates combined with stealth compound they really do sharpen up bite and modulation and we’ll take “stoppies especially good” as a proper field test result
If you ever want to dial things in further for specific conditions or events, our workshop team is always here to help.

Ride safe

So good I bought them again

Hi Gary,

Thank you for coming back to us — that’s the best feedback we can get 🙌

We’re really pleased to hear the Hope sintered pads delivered well enough that you bought them again. That compound is built for consistent power, heat control, and durability in demanding conditions, so it’s great to know they’re doing exactly what they should.

If you ever need setup advice or want to fine-tune your compound choice for different riding conditions, our workshop team is always here to help.

Great pads. Great price. Now my go to pads.

Hi Nicolas,

Thank you for the great review and for making Gorilla Brakes your go-to pads 🙌

We’re really pleased to hear the Shimano Enduro Pro Ultimate pads are delivering the performance you expect. That compound is built for maximum control under heavy braking loads, with consistent power and heat management when things get steep and fast.

If you ever need setup advice or want to fine-tune your braking for specific conditions, our workshop team is always here to help.

Excellent performance for excellent price. Now my go to pads

Thank you for your review and for choosing our product! We are happy to hear that our Enduro Pro Ultimate Disc Brake Pads have become your goto choice. We strive to provide excellent performance at a great price. Happy riding!

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🔧 Faulty Items & Exchanges

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