EU Compliance & Customer Information – Gorilla Brakes

At Gorilla Brakes, we take customer safety, legal compliance, and environmental responsibility seriously. This page outlines how we meet key EU regulations including GPSR, REACH, VAT/IOSS, and GDPR to ensure your rights and safety as a customer.

Company Information

  • Company Name: Gorilla Brakes Limited
  • Registered in: England & Wales
  • Company Number: 14496588
  • UK VAT Number: GB 377954632
  • EU VAT (Poland): 
  • IOSS Number: 
  • Registered UK Address: Gorilla Brakes Limited, Alsoton House, Whitecross Business Park, Lancaster, Lancashire, LA14XF, United Kingdom,  
  • EU Fulfilment Warehouse: Hive Logistics, ul. Przykładowa 5, 00-000 Warsaw, Poland
  • Email: sales@gorillabrakes.com
  • Phone: +44 800 772 0937
  • Compliance Contact: cal@gorillabrakes.com

Product Safety & EU Legal Compliance

General Product Safety Regulation (GPSR)

Our brake pads comply with EU Regulation (EU) 2023/988. A product safety file, user instructions, and risk assessment are maintained in line with Article 9 of the regulation.

REACH Compliance

All Gorilla Brakes materials are compliant with Regulation (EC) No 1907/2006 (REACH). No Substances of Very High Concern (SVHCs) are present above the regulatory thresholds.

CE Marking

Our brake pads do not require CE marking, as they are not classified as PPE, toys, or electronic devices.

Packaging & Waste

Our products are packaged in recyclable, minimal packaging. Where applicable, we participate in national packaging recovery and waste compliance schemes.

 

Taxes, IOSS & VAT

All product prices include VAT. For EU orders under €150, we use the Import One Stop Shop (IOSS) system. This means no additional customs charges or import fees are applied at delivery.

Orders over €150 are handled through our local EU VAT registration in Poland.

Shipping, Returns & Warranty

Fulfilment: All EU orders are shipped from our Poland warehouse via fast tracked delivery (1–5 business days).

Returns: You may return any unused item within 30 days under your EU right of withdrawal. A return label will be provided on request.

Warranty: All Gorilla Brakes products are covered by a 12-month warranty against manufacturing defects.

Read more: Returns & Warranty Policy

GDPR & Data Privacy

We fully comply with the General Data Protection Regulation (GDPR). Your data is used solely to process orders, manage returns, and ensure regulatory compliance. We never sell your personal information.

For EU Authorities & Market Surveillance

If you represent a national authority and require access to our GPSR compliance file or other legal documentation, please email: cal@gorillabrakes.com. We will respond within 48 hours.

Authorized Representative in the EU:
Euverify Ltd
Unit 3D North Point House,
North Point Business Park,
New Mallow Road, Cork, T23 AT2P,
Ireland
📧 info@euverify.com